FAQ

Here are a few Frequently Asked Questions to help you navigate the site.

Booking

How to schedule appointments?

Click on booking page or about page to be connected to scheduling and prices for styles offered. 

What's expected of me when I arrive to my appointment?

Just your braiding hair if not provided. Please check description under each style to determine if hair is provided. Shampoo services are available for styles and wig services via scheduling page.

FAQ

What is included in braiding kit?

This is considered a protective style kit to take home to maintain your style. Most clients ask how do i maintain my hair. Included is few products to help with question. Braiding spray to help with conditioning your natural hair while wearing your style. Growth oil to keep your hair moisten and growing. Edge control to keep edges tamed during your style. 

This is my first wig what do you suggest?

Start simple. 14 or 16, inch bundles and closure. Body wave texture. If length is to long it can be cut by your stylist.

Can I return/ exchange wig?

No. As stated in the Return policy wigs can not be returned, refunded or exchanged. Once your desired, style, cut and color is confirmed and an agreement form if filled out, there will be no changes.

In the agreement it's also stated where you agreed to not file chargeback or dispute charges. If a mistake is made by CatrisaQ please contact via email describing the issue and including your contact information so I can contact you. 

What makes your company unique?

I feel I generally care about your hair. If a style is going to be damaging to your hair I would suggest other solutions instead of continuing on with service.

My wish is for every client to enjoy their experience with laughter and leave wanting to take pictures of their hair to share with friends on social media. 

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

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